Privacy Policy
Effective Date: January 2025
Last Updated: March 21, 2025
Welcome to Serenity Bloom End-of-Life Services (“Serenity Bloom,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website serenitybloomdoula.com and use our services.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or services.
1. Information We Collect
We collect various types of information, including:
a. Personal Information You Provide to Us
When you interact with us, such as signing up for services, contacting us, or subscribing to updates, we may collect:
• Full name
• Email address
• Phone number
• Mailing address
• Payment details (for service purchases)
• Any other personal details you voluntarily provide
b. Sensitive Information
As part of our end-of-life support services, you may choose to share sensitive information, including medical, emotional, or financial details. We treat such information with the highest level of confidentiality.
c. Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited and time spent on our site
• Referral source (how you found our site)
2. How We Use Your Information
We use the information we collect to:
• Provide and improve our services
• Respond to inquiries and provide customer support
• Process payments and transactions securely
• Send updates, newsletters, or promotional content (you can opt out)
• Ensure the security of our website
• Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. How We Share Your Information
We may share your information only in the following situations:
• Service Providers: We may share information with trusted third-party vendors who assist us with payment processing, website hosting, or customer support.
• Legal Compliance: If required by law, we may disclose information to authorities to comply with legal obligations.
• Protection of Rights: If necessary, we may share information to enforce our terms, protect our rights, or prevent fraud.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the right to:
• Access, update, or correct your personal data
• Request deletion of your information
• Restrict or object to data processing
• Withdraw consent for marketing emails
To exercise your rights, please contact us at info@serenitybloomdoula.com
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website. We encourage you to review it regularly.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Serenity Bloom End-of-Life Doula
By using our website and services, you acknowledge that you have read and agreed to this Privacy Policy.